I’ve done some searching and seen that a few people have this issue. Is this normal? I have re calibrate, reset and also re paired as above but no still not working. My average heart rate for a workout was running 79 to 85, below the 111 that I felt was my guideline rate. It seems this is a factor and the programming has a bug in some cases. If you want to avoid the heart rate threshold, you can pick an exercise in the "Other" category and use it instead. Thanks Dee. I’ve used this fix and corrected the problem for at least a year. The first trick that you should give a try to resolve this issue is force quit the Activity app and re-launch it. It couldn’t so I had to hand over my watch to Apple so they could look at it. The required pace is 3mph in order to get exercise minutes. Take a short stroll around your office, or if you're at home, go check the mail. Dealing with the same issues and some days I only have a limited time to exercise, So my minutes are precious (lol) The workout details are recorded in health app but not on watch with exercise rings closing. Please tell me someone has at last found a solution to this or at least have Apple acknowledge the issue? 11 min. If I wasn’t helping with a health study I’d go back to a fit bit which correctly measures activity. I workout a lot and only see this for outdoor walks. I can easily throw this watch into the trash and get a Fitbit at this point…I’m just over it. She just tried a five k challenge and it didn’t read her mileage right so she missed out on the award. Are you kidding! It’s very disheartening to not see your hard work reflected, and it can throw off your workout tracking in general. This is obviously why so many of us have purchased the iwatch – to track the exercise. Apple Watch uses different sensors and data sources to track the results of workouts, depending on the activity type. Frankly I like Fitbit much better for the whole fitness ecosystem. If you have Apple Watch Series 2 or later, you just need your Apple Watch. I’m beyond frustrated to have an expensive watch that can’t even detect a workout accurately! Wow! I figured if I knew that I covered 1.5 miles and was gone over an hour, then I should at least get my 30 minutes listed. I have the same issue when I go on an outdoor bike ride. This is disappointing. When watchOS 3 came out, Lindsay and Denise both immediately jumped in to test, but still the problem persisted. My husband Steve and I even use Walkie-Talking often. Apple Watch Model number MJ3T2S/A 4.2.3update. And you can switch between yards and metres for swimming workouts. Outdoor Walk not counting as exercise Hello, I recently did an outdoor walk with the workout app and even with 15’11/km and 106 heart rate on average it didn’t count as exercise. So right now my workout minutes shows 15 min earned. The first two days of skiing showed normal activity and calorie counting, then suddenly on day 3 it showed only a fraction, and the problem persisted from there. You can switch between miles or kilometres for cycling, walking, running or wheelchair workouts. Today I walked a mile and a half before I noticed I only got 3 min of exercise credit. Exercise ring had been working fine, and then one week , craziness. Wish I had got the newest Fitbit instead! Out of the blue I would strength train for over an hour, or cycle, and get only a few minutes of credit. I have un-paired and re-paired my watch twice now. All of the technology I own is Apple, and I have never had an issue like this. It is getting worse by the week. Do we see a possible correlation here? Walk or run at your normal pace for about 20 minutes. Maybe I’ll stroll around my neighborhood very slowly with some light hand weights above my head? If you have a Series 2 or higher, you don’t need to bring it along, and if you do, it’s okay to just keep it in your pocket. Current iOS version is 10. Like the other reviews, its frustrating when you buy this for its fitness tracking and it doesn’t track what you actually do? Series 4 with updated software STILL doesn’t register complete workout time! This is for runs, walks, other exercises. What? They are now having the top people looking into the problem and they are supposed to contact me again later this week. Hopefully the info will help someone else. Open the app on your Apple Watch and tap Outdoor Walk. The latest iOS 14.3 and watchOS 7.2 updates have introduced a new way to measure your health, specifically your cardio fitness level. Sad that you have to do that, but I give you big inventive points for it! Keep us posted. Denise Crown jumped in and said she’d seen the same problem. This didn’t fix the problem either. Not sure why it has suddenly changed but it’s really frustrating. I look forward to completing my rings and seeing my progress,this is very frustrating.♀️. Seems simple enough…if I ride for 30 min and then end…I expect 30 min goal to have been met and displayed in Activity. codelode84 macrumors regular. 2. When the Apple Watch activity tracker is working correctly it will automatically track your daily movements. Thank you so much. Apple also keeps contribution for exercise. Same thing happening now with my watch. My Fitbit was a quarter of the cost and far more effective, and the customer service was better too! Fingers crossed it works for you! Series 2 has built-in GPS. Using Activity is all about credit, so this is pretty important to Apple Watch users. Chances are that you would prefer to still see these workouts labeled as Walking. It’s an issue with the apple watch and how it calculates what it thinks is the “proper heartrate” and such. It only counted 9 minutes. My daughter Lindsay can walk with me, with a higher heart rate for the same time and se will not get credit. I had to disconnect each one, remove the devices, delete the Activity app from my phone, unpair, repair, and download the Activity app. I walked my dog for 23 minutes and went swimming in the pool doing at least 10 full laps and my watch says I only excercised for 13 minutes!!! I have recalibrated, I’ve edited my personal info (i.e. But this time the issue is much more stubborn. Don’t putter around your home on this outdoor walk or else it’ll think you’ve travelled 0 mi for 20 minutes (I think that’s how mine got messed up). I was out for 40 mins this morning with my dogs and it said I was out for 17. Issue NOT resolved…/ I’ll be taking it back. I took a walk today and tracked it with the workout app. Hope it gets resolved. I would buy the heart rate not being high enough if I wasn’t selecting the exercise and the watch “recognized” I was exercising from an elevated heart rate. I need to recalibrate weekly, I hope apple corrects soon. Switched from FitBit to the Series 3 a couple of days ago.. still learning the ins and outs of the activity and health apps. Download FITIV Pulse today to unlock your fitness! Beyond frustrating. Only option is to “fake” the workout minutes by doing the “other” or the “mind and body” workout options for the remaining minutes to get your workout minutes OR just make sure you work your @$$ off during your walk so the apple watch will believe you worked out good enough to get credit. I finally got it to work under watchOS3 with the series 2 hardware. Seems to only work without using workout option or by using swimming only. Chastity – thanks for responding to Teresa. I then unpaired and repaired and things were fine…up until three days ago. I’ll post an update once we’ve tried this. She’s upgraded her watch, tried different watchbands, and even recalibrated her watch and nothing she does will fix this. Interesting, Dan. I’m stating those so you know that I have not been in bed all day, and I have in fact done some activity already. My exercise ring gives too much exercise credit for activities that shouldn’t get much. I spoke to someone at Apple Support and they suggested I turned off/back on a couple of related privacy settings. After following these steps your Walking workouts will follow the same formula as other workout types, counting each recorded minute in the Activity Rings as Exercise Minutes. Wow I love my Gen 2 watch however I am experiencing all of the above. Scroll down, tap Workout. Thanks so much, Paul! It is a fix to the problem. This happened to me today for the first time in 6 months of having a series 1 (not Gen 1) watch…only registered 22 minutes in exercise ring after an hour & half outdoor brisk walk. ☹️ I like to achieve the challenge goals but When it won’t register what I’m putting forth . Make sure you have your phone with you so it can accurately capture your GPS. I keep waiting for Apple to fix outdoor walk for gentle walks, tot track as exercise. If you need both hands while walking, for example to push a stroller, you can still earn Exercise credit with the Workout app. Counting may be affected if your Apple Watch is locked. I’ve had the same issue and I found two things to work quickly without recalibration: First, go into your watch app -> general -> ensure woekout power saving is OFF. The next screen shows the number of exercise minutes by date. I went for a quick 10 minute walk before work this morning just to get my heart rate up and I only got credit for 1 minute. Denise called Apple about it, and they suggested unpairing, doing an unencrypted backup to iTunes (why unencrypted?) My time is not be accurately recorded when I exercise on indoor cycle. see full image. This is simple to do and serves as a permanent solution. I am so frustrated with this. If my heart rate is up and I am sweating why cant this crazy watch get it right. What is the secret? 0. Today I went for a 45 minute, 2 mile walk with my wife. Scrolling down in the Activity app on your watch will show you an hour-by-hour breakdown of your activity for each (when you've moved, when you've recorded exercise minutes, and when you've stood). But there was one distinct difference. Apple Watch Exercise Activity ring not CLOSING on my apple watch Easy Fix I want to clarify this video with what I was saying. Just counting posts on this blog is not an accurate sampling. I see this problem has been going on for a long time. So the watch is expecting a HUGE jump in heart rate in order to get credit for that workout. I have a series 3 watch and have been having this issue, which has been very frustrating indeed. For Apple Watch Series 1 or earlier, you need to bring your iPhone along for calibration. Mine just started this for the first time today. The well-designed and easy to understand rings give you an at-a-glance interpretation of your progress. Until today, I walked for 1:01:54, 3.01 miles. October 6, 2020. same problem in europe! My daughter had this problem (what prompted the article) with a Series 0. I compared my heart rate of the walks in the two different areas, and they were just about identical, 100bpm in Zion, 99bpm at home. In a nut shell, you had a look on the top 5 solutions that will help you solve "Apple Watch activity tracker stand not working" issue. Same issue except on a bike ride. ... apple watch outdoor walk map, apple watch outdoor walk shows pink ring, decoding the iwatch outdoor walk map, do i walk to fast for the out door walk on my apple watch, It IS gender-related!”. Much respect for Apple’s second-level engineering support, but I was not down for that experiment. I am frustrated though that I logged an outdoor cycle workout in the Workout app, was gone for 15 plus minutes (only did about 2 miles today), and the activity being shown on my watch and in the Activity app still says I’ve only done 11 minutes of activity (which means it isn’t counting ANY of my biking..). I just want my money back and I am totally frustrated with the service I’ve received from Apple. My problem has been fixed by unpairing from my phone and then re-pairing. Heck, let’s chat whether you’re interested or not. To reset, go to the Watch app on your phone, go to the My Watch tab, Privacy>Motion and Fitness>Reset Calibration Data. We have a dog and we also love to hike so we go on a LOT of walks together where we are walking for the exact same amount of time/distance and at the exact same pace. So while the problem is fixed for now, I fear it will happen again, and unpairing and re-pairing isn’t hard but it isn’t trivial either. Typical of Apple- obviously there is a bug in the new upgrade that has not been fixed. You can also subscribe without commenting. Hold your iPhone in your hand, or wear it on an armband or waistband. I take a beta blocker for high blood pressure that keeps my heart rate low. Have you done the unpair and re-pair? While the proportion of nerds that are female is normally quite low, the percentage of women on this thread is really high. It’s so curious Phil, because I haven’t yet found a pattern to what’s going on. This told me it had nothing to do with calibrating the watch, and since it had changed so dramatically from when I was home, I knew I was onto something. I thought I'd knock out one of my activity goals (30 minutes of "Exercise") by going for a walk, which I frequently do. She called Apple. I used to have the problem with the outdoor walk; it wouldn’t give me credit for the time walked. Took a 40 min walk and get 7 min on exercise ring. What really fixed my step problem was downloading the new update. I am now more satisfied with the watch. I have tried the recalibration but still only got 3 minutes for 23 minute walk so NO it does not work! However it consistently remains the case that he will get full credit for exercise minutes, and I will get essentially half credit. I’d appreciate any thoughts any of you may have on my anecdotal but hopefully helpful data. However, I eventually decided to get back into the swing of things, starting the “Outdoor Walk” exercise tracker each time I set out. Same issue today. Once I get more details about my friends heart rate, I’ll update you. Is annoying. However if I switch to the hiking mode it improves and I get credit for almost all of my walking minutes at the same heart rate. My first thought as I started to read what you wrote was, “Ha! So yeah, I’m a fan of the Apple Watch for fitness but also for everything else. I just talked to support. That’s actually the same issue that everyone else is having. Hey folks, So I just woke up on this beautiful day and it's the first full day I will have my Apple Watch. frustrating. I remember doing this, but she doesn’t, so she might have blown through this during the initial setup. The problem started while using the app Slopes for skiing, which may be incidental. I don’t know if you follow my podcasts or found this post randomly, but I do a show called Chit Chat Across the Pond Lite where I interview people in tech I find interesting. The only walk/run exercise that does not require this 3mph minimum is indoor walk or indoor run. Depending on your Apple Watch, you may need to bring your iPhone with you to track certain metrics: Pace and distance: Apple Watch Series 2 or later has built-in GPS to track these metrics and provide a map of your walk in the workout summary on your iPhone. I’ve tried rebooting and just installed the latest watch software. Anyone noticed something similar to this also happening? While stereotypes are entertaining, I can see the data across my blog. To start, tap Outdoor Walk or Outdoor Run. The only thing that I have changed in the past week was pairing my Orangetheory heart rate monitor (HRM) to my watch. Yesterday I walked 2 miles and closed all my rings for the day. I’m not necessarily looking for a “solution” at this point because I think it’s clear from this thread that Apple has thrown up its hands on the matter and doesn’t feel beholden to it’s customer base anymore (as evidenced by all the insanely buggy products and software that they’ve churned over the past year, from iOS 14 to Catalina which is a complete disaster). Your height, weight and gender should updated for more accurate results. Help! I will have to try this and hope it works. Apple’s Activity Rings are a highly motivational tool. I sat on my bed, ran an outdoor walk and an indoor walk for 3 minutes each. I get so annoyed because if i swing my arms like a crazy person I get credit but if I swing them normal no credit and it drives me crazy. I got a brand new Series 5 for Christmas. 0. So if you go for a gentle amble it won’t feature whereas if you stride purposefully then you get credit for the period of elevated heart rate? Unfortunately this is nothing something that you can fix yourself. Help please. If you do it immediately there will be no break in your activity rings. Have a Series 2 I watch, iPhone 7+, all of a sudden I’m not registering my activities, rings, steps etc… and it’s very important cuz my Doctor looks at it when I go every 6 weeks. Sooo glad I’m not the only one, I went for a walk this morning, specifically a hike and it registered 2 mins on the circles but clearly registered my time on the health workouts. It’s a really annoying bug. When I select Indoor Walking, my Apple Watch does not count my time in exercise. I’ve only had the watch for 2 weeks and splurged on the purchase for the sole reason of tracking my work outs and movement. The rings don’t do a thing. I found this blog and tried the recalibrating steps to no avail. I choose the same “indoor walk” every time.. What is the problem? Helpe me realize that I was not too dumb to use this thing. If you forgot to hit the start button on your Apple Watch, or if you left your watch behind during a workout, don't worry! I live in southern California where the temperature and humidity are moderate. I only received 5 minutes of exercise credit with the workout app running. Reset the Fitness Calibration Data. I was never prompted to calibrate my watch when I first started using in last November, it just worked. If you face this issue you can force quit the app, restart the watch, update the watchOS, force restart the watch, or else visit the Apple Care center. If you have Apple Watch Series 1 or earlier, bring your iPhone for GPS. Okay, I am going to join in on this…. She was frustrated though because now there was no control group – was it the watch or the phone that was the root cause. Scroll down, tap Workout. 3. If you want to change the … I have a series 2 watch. I looked back through my health history and had 2 recent days with closed exercise ring, both from workouts on a stepper. I have done everything suggested. Didnt register as exercise, but did register as steps. My husband (Gen2 Watch, iPhone X) whose resting heart rate is around 55-60 bpm, gets exercise credit when his heart rate is only at 85-90 bpm or above (e.g., for a brisk walk). Whenever you do an Outdoor Walk or Outdoor Run, the Apple Watch is always fine-tuning the calibration of the accelerometer. I used the Outdoor Walk activity on my Watch, but this time didn’t take my iPhone. This is an interesting thread. We see similar results for Indoor Walk, although these sessions are often shorter. When you first get your Apple Watch, it’s recommended that you calibrate it for more accurate workout and exercise activities. This has been an ongoing issue for many years. I believe that Chastity has won the “my watch doesn’t give me credit” contest. I contacted Apple and they had my try a few things out to see if the issue could be fixed. Fifi – I have to ask yet again (although no one answers) have any of you tried to un pair and re pair your watch. I know we’ve gotten conflicting results but I thought I’d throw out my findings. In no way I felt that the 28 minutes was correct. Not sure how to fix this as I don’t want to loose my history. What is the fix for this problem! If you have Apple Watch Series 1 or earlier, bring your iPhone for GPS. We have not yet tried to re-calibrate her Watch, but that’s the next step for us. Its frustrating especially when you are competing with others on the apple watch. This started happening to me today on my series 5. I'm the guy who a month ago published the apple watch given to me by my father with cancer. Denise Crown jumped in and said she’d seen the same problem. I also go to the Health app on my iPhone which records my daily activity. No help. So glad I found this thread. Tonight I will walk without starting a specific workout and see what happens. 1) Open the Watch app on your iPhone. Inexcusable since this was one of the main reasons I purchased this watch. I pulled the date for several walks before I’d left home and one for when I got back and on average I get 96% credit for the minutes walked when I’m at home. It was so long that it was definitely worth the effort which does not take that long. You must unpair your watch from your phone and then re-pair it. I only got 10 minutes on the green ring. Home Forums > Apple Watch Forums > Apple Watch Fitness and Health > ... On this map the green portions of the route count as excercise, the Amber as regular walking, and the red as being stopped. Required fields are marked *. As the Watch becomes more popular it becomes more helpful in new watchOS updates. My resting heart rate is around 80 and the Apple Watch expects me to be at like 120 or greater in order to get credit. What the hell is going on Apple? It might not but I think it’s worth looking at. Is this listed as a bug still? I wanted to let you know that they removed his kidney and he won his battle !! After walking 4.5 miles this morning, it shows 9 minutes! I will try next workout. I hope they find a fix for this soon. I want credit. Therefore you should get credit for a “brisk” walk. However, cross country ski does not track distance, which is ridiculous. That brought my heart rate goal down to 83BPM. To test this, I need to figure out how to walk slowly and yet get my heart rate up to 100bpm. Then it figured out that my heart rate isn’t at what it thinks it should be and then I stopped getting full credit. Apple Watch Series 1 and Apple Watch (1st generation) aren't suitable for swimming. It may also help to check your Location Services settings: She rebooted both the phone and the watch but she still couldn’t get exercise credit. In Zion, my pace averaged 34 minutes/mile while at home my pace averaged 18 minutes/mile. The Activity rings are highly motivated when they work, but what happens when they don’t work? Looks like it is a bug with the workout app. Counting may be affected if your Apple Watch is locked. The Apple Watch is an absolutely amazing tool. I have since tried another Outdoor Walk activity, without the phone present, and the problem persists – no GPS/route data. So for example, on a 90 minute walk I get about 46 minutes of exercise credit. Missing Heart Rate. Currently I am experiencing issues where I get told that I haven’t moved despite running 5k at a decent rate or swimming 2km in open water……both without my phone whereas my cycle trip today tracked perfectly well (with my phone). Today walked with my dog for an hour and over 3 miles. I purchased this watch for the exercise function after my beloved Microsoft Band 2 broke and Microsoft stopped making them (they gave me my money back), but this watch is far inferior as an exercise tool. Tried the 20 minute walk outdoors and recalibrated. My husband said maybe I should not set my weight or height,that it was making me work to achieve the goal for my weight but after reading this I see it’s not just me. Just did a 3 mile walk which took an hour, with heart rate fairly steady 110ish and only got six minutes credit. Support. I’ve been having the same issue with my Series 4 watch, which is less than two weeks old. Calibrate your Apple Watch. I’m going to contact Apple help and report back to this thread. I’m so happy she finally got this resolved, and even more delighted that she documented all of it for the community! My friend Chris just got an Apple Watch and his heart rate is way above 100BPM and he won’t get credit. If you'd don't want to use Auto-Workout Detection either during or after an exercise routine, you can turn it off by navigating to the Settings app on your Apple Watch. I had the same problem. It does bother me that Apple is not more transparent about how they are measuring this although that’s consistent with their overly-controlling and somewhat manipulative company policy, which has only gotten worse under Tim Cook. 0. Overall I sure get a GIANT amount of value out of the Apple Watch. Something is clearly wrong. My _pace_ was much slower in Zion (walking on unsteady surfaces, small climbs, taking photos). Most people like being able to see which workouts they performed and when. Will try the recalibration tomorrow but frankly don’t recall setting this up when I bought the watch last week. I’m working on getting some details, but I have a friend who gets full credit for her outdoor walks. I’d also like to raise one other possible contributing factor: past Fitbit usage. I can’t wait to accomplish th is one set up / recalibration tomorrow AM. 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